Shipping Policy
We provide FREE SHIPPING to the lower 48 states (Hawaii and Alaska excluded) for orders totaling over $99.00 (excluding any sales tax charges that might apply). We ship FedEx, UPS, USPS Mail or Spee Dee Delivery* for free shipping. Free shipping does not extend to overnight, rush shipping, International shipments or US Territories (Guam, Puerto Rico, APO/FPO/DPO). If the website does not collect the correct shipping fees for excluded areas, an email will be sent requesting payment before the item will be shipped. Payment can be made with a credit card or PayPal.
In stock orders received by 1 PM CST on weekdays normally ship the same weekday, orders in stock received after 2 PM CST normally ship by 5 PM the next weekday. Orders for in stock items received on weekends or holidays normally ship the next regular business day. We are not responsible for delayed shipments by carriers, holidays, strikes, squirrels, the sun, or acts of God.
We typically ship small item orders via USPS Mail (First Class (3-6 Days) and Priority Mail (2-3 Days)) to save you time & cost; FedEx/UPS picks up from us once a day but we can make multiple USPS drops in a day. If you are ordering a small item (like a fuel pump or sending unit) and would like to have your item shipped FedEx/UPS instead of USPS priority, select that option at checkout or send us an e-mail at jamie@trexautoparts.com when you place your order.
*Some orders that qualify for free shipping with a midwest address may be shipped Spee Dee 1-3 day delivery.
Part orders generally take approximately 1-7 business days to arrive. When your order ships, we will notify you by e-mail and provide a tracking number. Please allow one business day for the shipping e-mail. If you do not receive a tracking number after such time, please send us an e-mail and we'll provide you with a status on your order.
If you select FedEx overnight or 2-day delivery shipping, please ensure someone is available at the shipping address to sign for the package. FedEx may not deliver your package without a signature, and this is not subject to their delivery guarantee policy.
T-Rex makes every effort to ship all products in a single shipment. However, not every part is available at the same warehouse and we may ship multiple packages. This will not affect the shipping cost you pay.
*** We can no longer offer shipping to a different address other than the billing address. Credit Card fraud has jumped exponentially with 99% of items being shipped to a different address. If you want/need you part to ship to a different address than you billing address, please email, text or call us to setup your purchase. We apologize for any inconvenience this may cause.*** Effective - 2/16/2022